SHIPPING POLICY

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Overview

At Goodie Ware, we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our online store, hosted on Shopify Inc. Please read this policy carefully to understand our shipping procedures, timelines, and responsibilities.

For any questions or concerns regarding your order or shipping, please contact us at goodiewarestore@gmail.com

SECTION 1 - PROCESSING TIME

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has been shipped.

Please note that processing times may vary during peak seasons, holidays, or promotional periods. We will do our best to inform you of any delays.

SECTION 2 - SHIPPING METHODS AND COSTS

We offer a variety of shipping methods to meet your needs, including standard, expedited, and international shipping (where available). Shipping costs are calculated at checkout based on the weight of your order, your location, and the selected shipping method.

  • Standard Shipping: Typically delivered within 3-5 business days for domestic orders.
  • Expedited Shipping: Typically delivered within 2-4 business days for domestic orders.

SECTION 3 - SHIPPING DESTINATIONS

Goodie Ware currently ships to addresses within Pakistan. We reserve the right to limit or restrict shipping to certain cities at our discretion. If we are unable to ship to your location, you will be notified at checkout or via email and contact number.

SECTION 4 - ORDER TRACKING

Once your order has shipped, you will receive a shipping confirmation email.

If you have issues your order, please contact us at goodiewarestore@gmail.com, and we will assist you promptly.

SECTION 5 - LOST OR DAMAGED PACKAGES

Goodie Ware is not responsible for lost, stolen, or damaged packages once they have been handed over to the shipping carrier. However, we are committed to assisting you in resolving such issues:

  • Lost Packages: If your order is marked as delivered but you have not received it, please contact us within 7 days of the delivery date. We will work with the carrier to investigate and resolve the issue.
  • Damaged Packages: If your order arrives damaged, please document the damage with photos or videos and contact us at goodiewarestore@gmail.com within 7 days of delivery. Please refer to our Return Policy for additional details on handling damaged or defective items.

SECTION 6 - CHANGES TO SHIPPING POLICY

Goodie Ware reserves the right to update, modify, or replace this Shipping Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically. Your continued use of our website or services following any changes constitutes acceptance of those changes.

SECTION 7 - CONTACT INFORMATION

If you have any questions about our Shipping Policy or need assistance with your order, please contact us at goodiewarestore@gmail.com. Our team is here to ensure a smooth and satisfactory shopping experience.

Sincerely,
Goodie Ware